ACKNOWLEDGING

 

A fear is that acknowledging reflects agreement! But this is not the case, instead acknowledging is confirming

 

 

Just take a look at social and cultural expressions of this for a far deeper understanding.

 

 

Simply acknowledging the other person can go a long way to establishing and improving relationships.

 

But acknowledging others seems to have become an endangered skill,  as we competitively seek to prove our own value and defend our own positions.

 

But acknowledging is as fundamental as attending and attending is one of the cornerstones of acknowledging.

 

Remember I attend to what is important, and therefore the fact that you have my attention communicates that you are important to me!

GREETING

Greeting someone, ideally by name is both a basic and powerful way of acknowledging a person.

 

A way of recognizing someone as an individual, using someones name means acknowledging them personally and confirms that we have taken the time and effort to remembers their name

 

It leaves the person feeling respected and more important

 

LOOK

Culturally and socially appropriate eye contact communicates you have my attention and interest. "I want to hear what you have to say, and I am listening"

 

Take a look at the EQ Coaching app, topic one for a reminder of just how 'eyes on the target' both express and direct attention.  It also acts as a reminder of how feelings influence attention which is central to .both barriers to communication (Topic 3: ) and mastering  social mindfulness (Topic 3: )

REFLECT

Acknowledging that you heard what was said, can be as simple as a nod or a tilting of your head, using your body to communicate agreement, interest or concern.

 

It can also involve the use of words in response, Simply repeating a key word or phrase can show the person you are engaged and encourage them to continue as powerfully as any question.  (Just make sure the tone does not seem disparaging.)

RESPECT

Remember that even though they may not have a choice,  people still have an opinion and if you value their opinion they will more likely value their performance.

 

This is critical in leadership where a core objective is to encourage individuals to value their own performance, and to feel capable of delivering a standard they can value and respect.

  •  "It is a miracle that curiosity survives formal education."

 

— Albert Einstein

FELT

How do you make the other person feel?

 

 

 

APPS

A VIDEO PRESENTATION TO BETTER COMPLIMENTS : Carol Dweck - A Study on Praise and Mindsets (Take a look not only at the impact of a compliment on individuals, and explore different ways of acknowledging others.

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